WHAT SETS US APART
Our services boast unique features that distinguish us from other businesses in our sector, and we strive daily to enhance these traits. Our ambition is to become the KEY SUCCESS FACTOR for our clients, helping them to optimize management, improve productivity, enhance profitability, and bolster their competitive standing.
Unique, Tried, and Successful Methodologies
FACEX has devised a suite of methodologies that have fostered successful projects in the consulting domains we handle. They are essentially grounded in over 30 years of experience across diverse industrial sectors and countries. These methodologies are rooted in various approaches, frameworks, tools, philosophies, and international standards, all of global standing and international acclaim. Some noteworthy mentions include: Business Process Management (BPM), ISO/IEC/OHSAS Standards, Malcom Baldrige Model (MBM), European Foundation for Quality Management (EFQM), Process Mapping/Charting Tools, Lean Six Sigma (LSS), Workflow Tools, Statistical Process Control (SPC), Balanced Scorecard (BSC), The Shingo Model (TSM), and more.
Unified Effort Across One Cohesive Organization of Excellence
Every FACEX group entity operates as a singular, integrated, and coordinated organization, sharing resources and experiences. Even though their legal identities are independent, every company within the group manages its processes under a standardized and homogenized System of Excellence Management (SIGEX) for all subsidiaries and branches, regardless of their geographical location.
Knowledge Management Across Over 300 Projects
Information from more than 300 projects executed over three decades is available to our consulting teams across all group companies, serving as foundational knowledge and for training purposes.
Client-Focused Products/Outcomes/Deliverables
Our services center on simple and practical results, previously characterized, tailored to client needs, and monitored, verified, and validated by products. All of them hinge on client requirements and are cultivated with deep engagement, participation, and communication with them throughout all project stages.
Master Consultants Ensuring Optimal Technical Assistance and Quality Control
FACEX boasts a team of Master Consultants, with wide-ranging expertise and continuous training, experienced in various industries and knowledge areas. Every project benefits from one or multiple Master Consultants who offer training events, quality control activities (QA-QC), serve as Scrum Masters or Agile Coaches, and provide technical expertise as needed.
Integrated Process Vision Using the BPM Approach Supported by a Process Excellence Center (FACEX EXCELLENCE)
All FACEX projects incorporate a comprehensive view of business processes, underpinned by the BPM (Business Process Management) approach, BPMN standard (Business Process Model and Notation), and BPMS technology tools (Business Process Management Suites), all supported by the Process Excellence Center (FACEX EXCELLENCE).
Training Support via FACEX EDUCATION
Every FACEX project is underpinned in training and personnel development domains by the Training Center (FACEX EDUCATION), certified as per ISO 21001:2018 standards for management as an educational organization. It employs advanced learning methodologies with high-quality pedagogical standards, leveraging modern educational technologies in both in-person and virtual formats.
All Projects Supported by a PMO (Project Management Office)
Every FACEX project is managed using optimal schemes, planning tools, and project control, ensuring timelines, costs, and quality. This is facilitated through a PMO (Project Management Office) organization.
Emphasizing Our Clients’ Expectations
As a mid-sized enterprise, we place an exceptional emphasis on each client, persistently aiming to exceed their expectations in every project. We offer flexible proposals and adaptability to the unique working schemas of each client. While our general approach focuses on PRODUCTS, we can also operate by HOURS, SOLUTION, or any other viable scheme, always aligning with client expectations.
Special Expertise in the Oil, Petrochemical, and Gas Industries
FACEX has been involved in various projects, garnering knowledge on processes from exploration to crude oil marketing, as well as processes in natural gas and petrochemical companies.
Special Expertise in Calibration and Testing Laboratories
FACEX has contributed to the development and implementation of processes and management systems in over 20 Calibration and Testing laboratories in several countries. This includes the successful implementation of the ISO/IEC 17025 standard, covering all both technical and managerial processes.